FAQs

Howdys Doody Service, Inc.

  • Do you accept payments via escrow?

    We do accept payment via escrow for an additional fee.
  • Do you work with realtors for septic inspections?

    Yes, we collaborate with realtors on all septic-related matters, including inspections.
  • What types of payments do you accept?

    We accept various payment methods, including cash, checks, and all major credit cards, for your convenience.
  • Do you offer financing?

    At this time, we do not offer financing options for our services.
  • When should I pump my septic tank?

    Pumping is recommended when scum and sludge reach 30% or more of your tank's capacity. Typically, this occurs every 3-5 years, but can vary based on household size and usage patterns.
  • What is a mainline?

    The mainline is the primary pipe that connects your house to the septic tank. It's usually the sole connection between your home and the tank.
  • What is a septic tank?

    A septic tank is the central component where all waste collects. Its primary function is to retain solids while allowing liquids (effluent) to flow out.
  • What is a drain field?

    Drain fields are designed to disperse effluent and continue the decomposition process. It's crucial to prevent solid materials from entering the drain field.
  • Why is my septic alarm going off?

    Septic alarms are designed to alert you to potential issues. The most common cause is excess water in the pump tank triggering the high-water alarm. This could be due to household plumbing issues or groundwater infiltration. While this is a frequent occurrence, electrical, float, or pump problems may also activate the alarm. If your alarm is sounding, please don't hesitate to contact us for assistance.
  • What should I avoid putting in a septic tank?

    To maintain your septic system, avoid disposing of grease, cooking oil, food waste, or harsh chemicals down the drain. Additionally, refrain from flushing wipes (even those labeled as flushable), feminine products, or condoms into the system.